Technology

Optus Wireless Broadband USB on Mac OSX

I recently moved my data only mobile plan from 3 to Optus due to their support of fallback to GPRS at no additional charge (ie better coverage). Getting it to work on Mac was a trial.

Optus Roamer USB ModemWith this came the Optus Roamer USB modem, which is actually a Huawei E220 modem in a “nice” Optus white and yellow case.

The problem was I wanted to run this on both my PC and my Mac, and Optus don’t support Mac OSX. The good thing is, Huawei do, and drivers are available (but hard to find).

Here’s what you do (new instructions – old ones below):
1. Unplug the modem (if you have it plugged in).
2. Download the Mobile Connect for Mac OSX below.
3. Run “Mobile_Connect_Drv_App.pkg” and follow the instructions.
4. Now plug in your modem.
5. Open System Preferences, then Network.
6. If running Leopard (10.5.x), click on the “+” and from the Interface drop-down choose “HUAWEI Mobile”, otherwise under Tiger (10.4.x) set “Show” to “Network Port Configurations” and choose “New”, then name it and select “HUAWEI Mobile” from the port drop-down.
7. Name it whatever you want (I called my Optus Wireless), and click “Create” (or OK under Tiger).
8. Select your newly created connection and place *99# in the Telephone Number.
9. Click on “Advanced”.
10. Under modem, choose Vendor “Other”, and then choose the HUAWEI 3G Modem (could be named differently – but will say Huawei) as the Model.
11. Click OK, then click on Connect to test your connection.

Optional Step: If you want to try a program made to give you more info and monitor your E220 on Mac OSX, try CheetahWatchalthough I haven’t had much luck getting it to work which with some quick help from the developer I got working (looks like it was a corrupted download). 

Alternate Instructions – Use only if the above doesn’t work:
1. Unplug the modem (if you have it plugged in).
2. Download the Mac drivers below.
3. Run “HuaweiDataCardDriver(2.6)-intel.pkg” and follow the instructions.
4. Once done, run “Huawei_DataCard_Drv_App_Intel.pkg”, again following instructions.
5. Follow the above instructions from step 4.

For “3” Users, Evan has a great guide (with nice easy to follow graphics) here.

Regards,
Shane.


Download:
Download Huawei E220 Mobile Connect for Mac OSX


Optional:
Download Huawei E220 – Mac OSX Intel Drivers *
* Try this if method above does not work


Optional:
Download Huawei E220 – Mac OSX PowerPC Drivers *
* Try this if method above does not work


110 thoughts on “Optus Wireless Broadband USB on Mac OSX”

  1. Drew/Tom – RE: Fail to negotiate connection with remote PPP server. You need to locate the Huawei Application (just do a search) and in the Access Point Name type “connect”. I did this with the modem plugged in and it automatically had configuration success and connected again after spending quite literally hours pulling my hair out on this. Cheers Scott

    Like

  2. Hi, I tried to access the Mac OSX Intel driver, but was taken to a page the said, “sorry, but what you are looking for isn’t here” – Do you still have the driver available? Thanks

    Like

  3. Hi there, I am having the same problem as Nik1971 where I was taken to a page that said”sorry, but what you’re looking fr isn’t here”. Can you help with this?

    Like

  4. Hi everyone,I just updated my web software to the latest version and it’s caused an issue with downloads. I’ll have it fixed ASAP.Update: The drivers have been fixed and can now be downloaded. Sorry for the inconvenience everyone.Regards,Shane.

    Like

  5. Thank you, thank you, thank you! I was starting to freak out that the Huawei E220 wouldn’t work on a Mac. The first smaller download wouldn’t work, but then I used the one marked ‘Optional’ and it worked great (it also includes pdf instructions to guide you through the process).Much appreciated,Laura

    Like

  6. Man, thanks so much. Just bought a mac and was freaking out because Optus helpdesk was well…less than helpful (surprised…not!). Optus’ soap-on-a-rope works a treat. Ure a LEGEND!

    Like

  7. i got an issue….my intel mac worked the night it was installed… thank you for that..the next day is couldnot see the modem…?ive tried to delete & reinstall including deleting it in the preferences.. or what i could find..it still wont see the modem in the network + symbol?it works fine still on my older macs but not my intel?i was hoping that you may have an idea what is goin on or where i should look to fix it??much appreciated for your time & nrg on this matter…jsun

    Like

  8. Hi ShaneI am running Mac OS X (10.4.11) with an Optus Huawei E220 USB wireless mobile. I followed your instructions as well as the alternative instructions, but when I go to connect I get the following error “Could not negotiate a connection with the remote PPP server. Please verify your settings & try again”. The modem is flashing a blue light, and all seems fine, except I can’t get it to connect past the authentication point. Please help.

    Like

  9. Excellent — I got it working on Leopard 10.5.3It was a little difficult to do, and forgot that I had a pin number on my sim card, but once that was all fixed up everything worked… Thank you so much for this — You’re a hero!!

    Like

  10. Thank you so much! You are a legend and should be paid commission by Optus for keeping me and so many people connected to them. I was about cancel before I found your fantastic website!

    Like

  11. @James, The APN for Optus is “Connect”. You shouldn’t need this, but can be added to the Mobile Connect Application in your Applications folder.Shane.

    Like

  12. Thanks for making my installation so easy. I still cannot get an optus username and account in optuszoo. I repeatedly get a message saying “we were unable to process your request. Please try again” Should I be able to do this? If so can you offer suggestions please; I think I have done everything right on my macbook.

    Like

  13. šŸ˜€ šŸ˜› THANK YOU SOOOOOO MUCH!After having the Huawei Optus Modem over 1 month ago and being soooo frustrated I couldn’t use it! and several phone calls to Optus who are HOPELESS and can’t help me cause of my MacBook Pro.. your instructions saved me and saved my sanity!Thank you… I followed step by step and i’m all connected. You should charge a commission for saving Optus customers!Cheers

    Like

  14. Re: the query about using the e200 with OSX10.3.9Well, I bought a 3 mobile (UK) badged e220 this morning, got it running on a ThinkPad first and then hunted around the web for hints on how to get it running on my old iBook G4 which is running 10.3.9.Success! 1. I downloaded the required driver from a Swedish site: http://www.communica.se/huawei/filarkiv/index.htm2. I also downloaded the installation guide from that site (it’s in English) and followed the instructions, obviously inputting the settings for 3 mobile UK rather than the networks mentioned in the install guide.3. The e220 connected first time and it’s happily running as I’m typing this and listening to some Bay Area jazz station via iTunes.4. For monitoring usage on 10.3.9 I suggest trying SurplusMeter, which seems to be doing the job so far.

    Like

  15. Re: the query about using the e200 with OSX10.3.9Well, I bought a 3 mobile (UK) badged e220 this morning, got it running on a ThinkPad first and then hunted around the web for hints on how to get it running on my old iBook G4 which is running 10.3.9.Success! 1. I downloaded the required driver from a Swedish site: <a href="http://www.communica.se/huawei/filarkiv/index.htm“>http://www.communica.se/huawei/filarkiv/index.htm2. I also downloaded the installation guide from that site (it’s in English) and followed the instructions, obviously inputting the settings for 3 mobile UK rather than the networks mentioned in the install guide.3. The e220 connected first time and it’s happily running as I’m typing this and listening to some Bay Area jazz station via iTunes.4. For monitoring usage on 10.3.9 I suggest trying SurplusMeter, which seems to be doing the job so far.

    Like

  16. On your instruction no. 6. When the drop down interface menu appears there is no HUAWEI available to be chosen. What can I do? I have loaded the drivers and run them.

    Like

  17. hey theremy modem works fine but i was wondering if you know of a way to change networks? Im stuck on the old (very slow) network and i cant seem to find where i can change my settings to the WCDMA or UMTS network.Any help would be greatly appreciatedthanksEggsta

    Like

  18. On your instruction no. 6. When the drop down interface menu appears there is no HUAWEI available to be chosen. What can I do? I have loaded the drivers and run them.

    Like

  19. hey theremy modem works fine but i was wondering if you know of a way to change networks? Im stuck on the old (very slow) network and i cant seem to find where i can change my settings to the WCDMA or UMTS network.Any help would be greatly appreciatedthanksEggsta

    Like

  20. im really needing some help!i got a macbookpro & the damn optus usb modem…when i first installed your solution it worked but only once…. the next day it didnt & thats when i needed it too..i reinstalled it again ..over & over again but it didnt work???by now im completely sick of the thing & about to switch to virgin or vodafone that do support mac…im hopin that you can shed some light to my ignorance on this topic because its still costing me & im stuck in a contract & im leaving for a week tomorrow & i will again be needing internet when im away…please help me resolve this asap.. it says ” Could not negotiate a connection with the remote PPP server. Please verify your settings & try again”i will hope to hear from you if you can help methank you Jason

    Like

  21. im really needing some help!i got a macbookpro & the damn optus usb modem…when i first installed your solution it worked but only once…. the next day it didnt & thats when i needed it too..i reinstalled it again ..over & over again but it didnt work???by now im completely sick of the thing & about to switch to virgin or vodafone that do support mac…im hopin that you can shed some light to my ignorance on this topic because its still costing me & im stuck in a contract & im leaving for a week tomorrow & i will again be needing internet when im away…please help me resolve this asap.. it says ” Could not negotiate a connection with the remote PPP server. Please verify your settings & try again”i will hope to hear from you if you can help methank you Jason

    Like

  22. Hey thanks a lot for this, another satisfied customer. I have an C2D MacBook running OS 10.5.4 and the instructions worked a treat. I’m now getting about 1.8 Mbps through the Optus USB thingy in Balmain, Sydney, not too shabby for wireless.

    Like

  23. Hey, I didn’t need to install anything extra for my modem. Plugged it into my iMac and it worked straight away. However I can no longer connect any of my computer’s via my wireless network. I used to have NextG and could use the iMac to broadcast and my family could connect their laptops. With Optus my network keeps disappearing and none of them can get on the internet. Can you suggest how I can fix this?

    Like

  24. There is one critical note missing from your guide above.If your SIM card has a PIN code, the light will keep flashing green. You need to open the Huawei Mobile Connect app from your Applications folder (it gets installed there when you install the drivers), and use that.When you open the Mobile Connect app, it will ask you for your PIN, type it in, hit OK. The light will turn from green to blue. You can now use this application to create a profile for your settings, it will enter them into the Mac Network Preferences, under the Huawei 3G modem profile (no need to create an additional profile by clicking the ‘+’ symbol in Network prefs).Once you’ve done this, then it’ll all work okay, however unless you remove the PIN from the SIM (which can be done in the Huawei mobile connect app), you’ll need to launch it each time and enter the PIN before the PPP connection will work from the Mac. You can, however, also just use the Mobile Connect app to connect.

    Like

  25. Oh thank you so much for this info, after many calls to bloody dodo with no lucky, useless lot that thay are, i finally have the Huawei E220 connect on me Mac OS X Leopard version 10.5 desk top, in South Australia, it was the power PC driver that is required i think, bit un sure as put your optional Intel driver too, but never the less i am surfing. Now i have come across another problem i am in a 2g area and not a 3g area very slowwwyyy going on line, is there anything that can be done for this until Nov. when we get out new lines so can go adsl then yeah. I want to say thank you to people like you that help us out on the net and stop me pulling my hair out. Thumbs up to you.

    Like

  26. Whoo! Internet on my new Mac! I converted last week but don’t have a phoneline where I’m renting, so had to get the mobile internet. Thanks Shane!!!

    Like

  27. Thank you, Thank you, Thank you SOOOOO much….. i’ve recently had my PC laptop stolen, and have decided to buy an iMac. Not realising that my optus wireless broadband (with 20 months remaining on the contract) was “incompatible” with Mac. Thanks so much for sorting this out for me, I can’t believe they don’t advertise that it can be done.Haven’t got my iMac yet, in a couple of weeks!!! have bookmarked the site, thanks again! Kenny šŸ™‚

    Like

  28. I’ve followed your steps, but it has stopped because I haven’t inserted a telephone number (although I placed *99#, which is a default number). Do I have to place the specific number for my country, provided by Vodafone? Thx in advance.

    Like

  29. Thanks a lot !!I just got an Optus wireless HSDPA modem for my MB Pro. The sales staff assured me it worked with Macs out of the box. When I got it, ran the Huawei Mobile Connect App that comes with it, it failed to connect. Hours of waiting on the phone for Optus Tech support was a waste of time. When I finally got them, all he could say was re-install and reboot – typical windows mindset. He even got a bit testy saying I was wasting his time!! But your instructions worked like a charm. I am connected at the highest speed the modem is capable of. One note: One of the comments above mentioned entering something in the PIN field. The Optus modem came without a PIN, and it is working fine for me with the PIN field blank.PM, Docklands, Melbourne

    Like

  30. Thanks so much, your above instructions worked perfectly! The speed is quite impressive also – I have wireless at home and university but this is great when I'm on the road, or at a place where no net is available – Cheers!

    Like

  31. Just updated the Mobile Connect download to the latest (April 2008) version after doing some testing over the last month. Seems stable and instructions don't change from above. If you already have the previous version installed (ie got it before I posted this) then you can update just by running the installer.Shane.

    Like

  32. hey it all seems pretty simle and yet i dont have a clue what im doing. i downloaded the mac osx mobile connect but amongst all the fils i couldnt find the Mobile_Connect_Drv_App.pkg only .BOM, .PAX and .SIZES files. And also how am i to do al this disconnected?

    Like

  33. I tryed it and i get an error message when dialing that says 'could no negotiate a connection with remote PPP server, verify settings and try again' ? any ideas

    Like

  34. Im Using a MAC iBook with OS X version 10.4.11, The Optus Wireless Broadband USB Stick has been working but all of a sudden when i plug it in, My mac responds with Faild to find device. Please Help!!!!!!

    Like

  35. I wish to wish all pregnant women of good mood, easy pregnancy and natural sorts! Good luck also are happy! Give birth easily and independently! Let not doctors give birth for you, and you! Also adjust itself on chest feeding of the kid! Read the necessary information! Be, lovely pregnant mums and expecting posterities of the daddy, are healthy and wise!

    Like

  36. Thanks so much, your above instructions worked perfectly! The speed is quite impressive also – I have wireless at home and university but this is great when Iā€™m on the road, or at a place where no net is available – Cheers!

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s